Shipping & Returns
Shipping
- Processing time: 1–3 business days
- Standard shipping: 5–7 business days
- Expedited shipping: 2–3 business days
- International shipping: 10–21 business days (varies by destination)
- Free standard shipping on orders over $75
Returns
- Items can be returned within 30 days of delivery
- Items must be unused, in original packaging
- Return shipping is the customer's responsibility unless the item is defective or incorrect
- Refunds are processed within 5–7 business days of receiving the return
Exchanges
- Exchanges accepted within 30 days of delivery
- Contact us at support@lumorastore.co to initiate an exchange